General FAQs About LAPCO

Scrap

We do not sell scrap; there are some clearance lines that can be found on our website.

Tools, Dye, Hardware

Tools, dyes, hardware and some other smaller products are not sold from our showroom, they are only available online.   This is indicated on the products.

Advice on Making or Using Craft Materials

We cannot offer advice on dying or making your craft projects.  We recommend google; it’s a great source of information.

Minimum Orders

Many items have minimum order quantities; this is the size of the pack available or the size of the hide. 

Hide Estimates and Final Cost

Leather is a natural product, and all hides vary in size. For our leathers that we sell per Sqft or Sqm,  the product size is an estimate, when we fill your order, your hide may be bigger or smaller because leather is a natural variable product we had to estimate the size of the average hide of each assorted product for the website. We do our best to get as close as possible to the estimate but leather is a natural product so there will be variation in size. Because your hide/hides will vary in size your order may cost more or less than the estimated amount.   

Shipping

Your shipping is automatically generated based on your location.   Auckland Freight is $6.00. Rest of N.Z  $10.00  excluding the rural or dangerous goods fee. We charge an extra fee for Rural Delivery and Dangerous Goods. Dangerous Goods charges are automatically added,  Rural Delivery is by manual tick box in check out.

Please allow for 3-5 business days for South Island orders and 2-3 business days for North Island.  Dangerous goods will take longer.

Oversized and Bulk Orders For upholstery orders over 4 upholstery hides and heavier/bulkier leathers such as saddlery latigo, harness, bridal, and cover strap we will send you a revised freight quote before proceeding.

International Shipping  We will ship internationally, please contact us for a quote.  Orders must be over $150.00.  We can ship ex-works or FOB ex-Auckland.  *Please note we cannot ship dangerous goods internationally.

How to Convert Meters to Square Feet

There are 10.764 square feet per meter. Multiply the number of square meters by 10.764.

What to Expect from Leather and Hides

Leather is a beautiful natural product; hides can have holes, marks and scars. 

There will always be waste in leather, depending on product and leather a good guide line is 67% yield of usable product. This can climb to as high as 85%.

We sell many hides (as TR table run, this is a mix of grades) Leather is a beautiful natural product, variations will occur, as will holes, scars, marks and fold lines- all hides will have some marking natural characteristics. These are standard with leathers internationally and are natural characteristics not flaws. Colour variations from client samples are normal especially in Aniline leathers. All ranges have different specifications.

Upholstery Leather Guide

Have a look at our handy leather guide.

Aniline Hides Ageing

Leather is a beautiful durable luxury fabric, and is highly prized for the way it ages and develops a rich patina.

Natural aniline hides are designed to age, wear, fade and polish to develop character and patina over time.   These are high quality leathers for the antiques of the future.

They will absorb oils from skin, spills, and general common household wear and use.  This is the leather wearing in, and all part of the natural beauty of these leathers.   This patina is so desirable, it is emulated in many vintage, antique look and distressed aged leathers.

Aniline leathers also react to U.V light and will change colour over time, fading, or darkening with light exposure or general use.

Leather is a low maintenance material durable and easy to clean either by a professional company who specialise in leather care, or from use of specialised products.    

Upholstery Leather Care

 

To clean leathers – use only a white damp cloth that is colourfast. Do not use detergents, solvents, abrasives, and leather or suede cleaners. Do not dry clean or machine wash. Protect from direct sunlight and heat sources, both direct and through heating vents. Avoid sharp Avoid dark fabrics like denim on light coloured leathers Vacuum regularly with the soft brush attachment of the vacuum cleaner to remove dust and grit, then wipe with a soft, colour fast cloth dampened with plain water. This should be done as often as necessary or at least every 2-3 weeks. Special note The salts and body oils which occur naturally in human skin can damage the surface of leather if left uncleaned for lengthy periods. In warm or humid weather it is important that the leather be wiped over as often as weekly, particularly if the leather has become damp with perspiration or deposits of body oils are visible on areas such as head rests. Ensure non colourfast clothing/items do not come into contact with light coloured leathers, pay particular attention to denim. Always clean along any creases that have developed in the leather and pay particular attention to areas that come in contact with skin as head-rests, arm pads or seat cushions. Deterioration due to incorrect or inadequate maintenance cannot be considered a fault of the leather and claims due to this will not be entertained.

  • Do not place leather in direct sunlight.
  • keep leather a minimum of 80cm from a heat source.
  • Avoid sharp objects.

How to Care for Your New Hair on Hide – Cowhides, Reindeer etc.

How to care for your new hide

  • Shake regularly to keep hair fluffy and free of dust
  • Spot clean with damp cloth. Do not apply cleaning or chemical agents
  • Allow to dry naturally in the shade
  • Avoid direct sunlight as UV rays may cause the dyed colour to fade or discolour.
  • Colour transfer may occur on light fabrics
  • Cowhides can be vacuumed.
  • Reindeer hides should not be placed in the front of a fire, sun or high heat source since extreme heat or drying of the hide will cause the fur to shed and moult.

All our hides are ethically sourced by products.

Hides are a beautiful natural product and there will be variation from hide to hide.

Samples and Images

While we take every care to provide items close to our samples and images, we remind you that leather is a natural product, batch variation (which can be quite dramatic, especially in aniline leathers) will occur, a sample is a small representation of what a hide may look like and cannot be taken as representative of the hide you will receive.  Colours of images can vary to individual monitors and printers; we are not responsible for any inaccuracies.  Please pay this close consideration when ordering. Always order extra hides if colour consistency is critical to your project

Returns 

  • Returns will be accepted within 7 working days of receiving our products.
  • The items must be returned in original saleable condition.  Please take care to package goods carefully in the same form they were dispatched to you.  If we are unable to sell the goods due to damage sustained when being returned, we reserve the right to charge you for any loses we incur.
  • DO NOT  tape the leather, we frequently have people return hides with masking tape, packing tape on the hides – this damages the hides- this is not acceptable on either side of the hide.
  • DO NOT roll the leather in the wrong direction this is very important for belting and saddlery sides – the top surface of the hide should be out.  – Unless it is upholstery hides then it should be in 
  • For exchanges, we cannot dispatch replacement goods until we receive payment for them, or have the original goods back.
  • Unless we have made an error - an error is not just that you do not like the leather or you think it is no good, or you incorrectly ordered;  you will need to organise the return to us via a courier.  If you want us to organise the return, you will be quoted first and charged for returning the goods.  However, if you are returning an item for exchange (i.e. the same style is being changed for a different size or colour), we may waive the redelivery charge depending on the value of the order.
  • Please enclose a copy of your invoice with returns.
  • Goods can be returned in person to our showroom.
  • We may charge a restocking fee of 15% of the value of the returned product (Min. charge $10) for orders incorrectly ordered and returned
  • Indent - Overseas orders, these CANNOT be returned - unless the product is faulty.  We will not take back over ordered upholstery hides – please check your measurements thoroughly.  An average hide is 5sqm – you will be supplied as close as possible to the amount you have ordered, but always over. Example – you want 6-8 sqm – that will take two hides approx. 10-11sqm

Address for Returns: Lapco for Leather, 32 Charlotte Street, Eden Terrace, Auckland 1021

LAPCO New Zealand’s Leather & Hide Merchant

Lapco are the supplier & source of many of New Zealand’s premier design projects. We are the experts in hide sourcing and supply.  Our website shows you a range of our beautiful leathers and hides, our catalogue of hides extends beyond what is shown on line. Not finding what you are looking for?   Talk to us.